It’s all good.

Carlucce products are crafted without water. If you notice the product appears dry, just reactivate it by using circular motions with a damp sponge or your fingertips. At Carlucce, we guarantee your satisfaction.

We provide a refund for returns if you are not entirely satisfied with your purchased products. You can return the unused portion of the makeup for an exchange or refund within seven days of receiving it. Whether a product is deemed unused beyond this period will be at our discretion. For shipping instructions, please contact us directly at info@carlucce.com, and we will process your compact refund (excluding shipping costs) as soon as we receive the returned item.

Take our SHADE MATCHING QUIZ that is 95% accurate, and you will receive the perfect fit for you!

BEFORE RETURNING, please be aware that this product has a melting point of 76 degrees F (24 C) and above. We reserve the right to refuse any product that has been improperly handled, unless we are informed within 24 hours that it arrived defective.