Shipping & Return Policy
It’s all free
Carlucce products are not made with water. If the product looks dry, simply reactivate with circular motions like so (in this video) using our Brushes , wet sponge, or finger tips. At Carlucce, your satisfaction is our guarantee.
We offer FREE SHIPPING & RETURNS (Domestic), if for any reason you are not completely satisfied with the products purchased, you may return the unused portion for exchange or refund within 7 days of arrival. It will be up to our discretion if the product is unused past this date. Please email us directly for shipping instructions at firstname.lastname@example.org, and we will refund the price of your full compact soon as we receive the product.
BEFORE RETURNING, know that this product has a melting point of 76 degrees F(24 C) and higher. We have the right to refuse improperly handled product, unless we are notified within 24 hours, that it was defected upon delivery.